SARASPRO Facility & Security Services OPC Private Limited (“SARASPRO”, “we”, “our”) respects the privacy of every individual whose personal information we receive through this website or in the course of providing services.
1. Information we collect
We collect basic contact information you voluntarily provide (name, phone, email, message, organisation, site location) when you submit an enquiry, request a quote or download our company profile. We also collect non-identifying technical data such as device type, browser and pages visited for performance and security purposes.
2. How we use your information
To respond to your enquiry, prepare proposals, deliver requested services, comply with statutory obligations (PSARA, labour, tax) and to maintain the security of our systems. We do not sell personal information.
3. Sharing
We share information only with: (a) staff and subcontractors strictly on a need-to-know basis, (b) statutory authorities where required by law, and (c) trusted infrastructure providers (hosting, email, analytics) under appropriate confidentiality terms.
4. Retention
We retain enquiry data for as long as required to service your request and to meet statutory retention requirements, after which it is deleted or anonymised.
5. Your rights
You can request access, correction or deletion of your personal data by writing to sarasfacility.security@gmail.com. We will respond within a reasonable period.
6. Security
We use industry-standard administrative, technical and physical safeguards to protect your data. No system is perfectly secure — please contact us promptly if you suspect any incident affecting your data.
7. Cookies
We use only essential cookies required for the website to function, and aggregated analytics to understand usage. You can disable cookies in your browser settings; some features may not work as expected.
8. Contact
Questions about this policy? Email sarasfacility.security@gmail.com or call +91 94050 04908 / +91 90757 00050.