This page is maintained by SARASPRO Facility & Security Services OPC Private Limited to answer common security and privacy questions about the saraspro.in website and our client interactions. It is editable project content, not an independent certification or third-party audit.
Our website runs on managed cloud infrastructure. The hosting platform is responsible for the security of the underlying platform (network, runtime, database engine). SARASPRO is responsible for the application: access controls, what data we collect, how we use it, and how we respond to requests. You as a visitor are responsible for keeping your own account credentials and devices secure when you contact us or submit information.
The public website is open to anyone. Internal tools (admin dashboard, lead and employee records, gallery management) are behind authenticated sign-in and are restricted to authorised SARASPRO staff using role-based access. Database access rules ensure regular signed-in visitors cannot read internal records.
When you submit a contact form, request a proposal, or send us a message on WhatsApp/Email/Phone, we receive the details you provide (such as name, phone, email, company, and your message). We use this information only to respond to your enquiry and to maintain a record of our communication with you. We do not sell your information.
The public site uses minimal anonymous analytics to understand page popularity. The website itself does not require visitors to create an account.
We rely on trusted service providers to run the site and communicate with you, including our managed cloud database and hosting provider, and standard communication channels (WhatsApp, telephony, email). Each provider only receives the information needed to deliver its service.
Enquiry and client records are retained for as long as needed to serve you and to meet our business and legal obligations. If you would like a copy of the personal information we hold about you, or you would like it corrected or deleted, please contact us using the details below and we will respond in a reasonable timeframe.
To report a security concern, ask a privacy question, or submit a data request, please contact us:
This page describes current app-visible practices and is updated as our website evolves. It does not constitute a legal warranty or an independent compliance certification.